Mobile Messaging Terms and Conditions

Last updated: NOVEMBER 2022

COMMUNITY COORDINATED CARE FOR CHILDREN, INC. (4C) (“COMMUNITY
COORDINATED CARE FOR CHILDREN, INC/4C”, “we”, or “us”) operates a mobile messaging
program (the “Program”) subject to these Mobile Messaging Terms and Conditions (the “Mobile
Messaging Terms”). The Program and our collection and use of your personal information is also
subject to our Privacy Policy: https://4cflorida.org/privacy-policy/ and this Mobile Messaging
Terms and Conditions. By enrolling, signing up, or otherwise agreeing to participate in the
Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

  1. Program Description: We may send promotional and transactional mobile messages in
    various formats through the Program. Promotional messages advertise and promote our
    products and services and may include information about our program and services,
    reminders, general information, and other information relevant to the services provided by
    4C. Transactional messages relate to an existing or ongoing transaction and may include
    notifications and updates, appointment reminders, and other transaction-related information.
    Mobile messages may be sent using an automated technology, including an autodialer,
    automated system, or automatic telephone dialing system. Message frequency will vary but
    will not exceed three (3) messages per month; however, you may receive individual (not bulk)
    text messages from 4C staff regarding your services. You agree that we may send you
    messages regarding the foregoing topics or any topic and that such messages and/or calls
    may be made or placed using different telephone numbers or short codes. We do not
    charge for mobile messages sent through the Program but you are responsible for any
    message and data rates imposed by your mobile provider, as standard data and message
    rates may apply for SMS and MMS alerts.
  2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to
    the Program and you agree to receive recurring mobile messages from us at the mobile
    phone number associated with your opt-in, even if such number is registered on any state or
    federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a
    valid mobile phone number of which you are the owner or authorized user. If you change
    your mobile phone number or are no longer the owner or authorized user of the mobile
    phone number, you agree to promptly notify us at https://4cflorida.org/contact-us/. Your
    participation in the Program is not required and your participation in the Program is
    completely voluntary.
  3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to
    these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or
    UNSUBSCRIBE to any mobile message from us. You may continue to receive text
    messages for a short period while we process your request and you may receive a one-time
    opt-out confirmation message. You understand and agree that the foregoing is the only
    reasonable method of opting out. For support, reply HELP to any mobile message from us.

    Our mobile messaging platform may not recognize requests that modify the foregoing
    commands, and you agree that we and our service providers will not be liable for failing to
    honor requests that do not comply with the requirements in these Mobile Messaging Terms.
    We may also change the telephone number or short code we use to operate the Program
    and we will notify you of any such change. You acknowledge that any requests sent to a
    telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short
    code that has been changed.
  4. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may
    not be available in all areas, at all times, or on all mobile providers. You agree that neither
    we nor our service providers will be liable for any failed, delayed, or misdirected delivery of
    any mobile message or information sent through the Program.
  5. Modifications: We may modify or cancel the Program or any of its features at any time, with
    or without notice. To the extent permitted by applicable law, we may also modify these
    Mobile Messaging Terms at any time. Any such modification will take effect when it is posted
    to our website. You agree to review these Mobile Messaging Terms periodically to ensure
    that you are aware of any modifications. Your continued participation in the Program will
    constitute your acceptance of those modifications.